Terms and Conditions

This is how we operate our business

Please read the terms and conditions laid out within this web page. Brand Action is not a lending institution and that (for us to continue to provide you with high quality and efficient service and products) it is important that you adhere to the conditions you agree to within.

Brand Action uses the credit card facilities of ‘Discover Murray River’ for all credit card transactions.

Training Terms and Conditions

General Conditions of Contract Design Services

These conditions, which are construed under Australian Law, are applicable to Brand Action (The Company) and should be read in conjunction with other documents and/or the correspondence comprising our offer.

1. The Contract for all forms of graphic design, print management and web based services (Supplies) are to be based on the conditions herein or detailed in the contractual estimate/quotation(s).

2. A fifty per cent deposit is required on all Supplies with a price above $500 which is at the discretion of The Company.

3. The Client shall be responsible for payment for all Supplies at the order of The Company or any other person acting on behalf of the Client. Such order may be by purchase order, written request or verbal request.

3. Accounts will be rendered either monthly as the work proceeds or in stage payments if previously agreed. Payment of all accounts and invoices without retention or discount is required within seven days from the date of invoice, interest being chargeable on overdue accounts at 2% per month above the Average Lending Rate of the Westpac Banking Corporation with an additional $10 per month handling fee.

a. The Company will issue one statement only for each invoice submitted.

b. Unpaid invoices will bring about automatic suspension of any Supplies by The Company, 30 days after invoice date.

c. The Company cannot be held liable for any loss of business resulting from the termination of any accounts.

d. The Company cannot be held liable for any potential future loss of business resulting from the termination of any accounts.

e The Company cannot be held liable for any loss of business resulting from the termination of any Supplies.

f. Not withstanding delivery of Supplies to the Client the title in the Supplies will remain with The Company until the price thereof has been paid in full to The Company provided that the risk of loss or damage to the Supplies will pass on to the Client upon delivery.

g. The Client acknowledges that it shall be in possession of the Supplies solely as bailee for The Company until payment of thee price in full to The Company. If payment is not made pursuant to the terms of this agreement, The Company (or its nominated agent) may, without prejudice to any of its rights, retake possession of the Supplies, as its own property and for this purpose the Client irrevocably licenses The Company (and its agent) to enter upon the premises of the Client.

h. In the event that the Supplies are resold or distributed by the Client before the Client has paid all monies due to The Company in respect of those Supplies, the entire proceeds from such resale shall be held by the Client in trust for The Company and the Customer shall apply such proceeds for payment of the said monies due to The Company.

i. If a credit card or payment option is held by The Company and supplied by the Client, the Company reserves the right to deduct the amount owing by the Client if after 30 (thirty) days payment is not received.

4. Any offer will remain open for acceptance for a period of 30 (thirty) days from the date of our contractual estimate/quotation. If, for any reason, The Company is not permitted to commence the work within 30 (thirty) days of acceptance of our offer, we reserve the right to re-negotiate.

5. Any claims in respect of Supplies must be made within seven (7) days of delivery of the goods and in this respect time shall be of the essence. No returns will be accepted unless authorised by The Company in its sole discretion (conditionally or otherwise) in advance.

6. Any rates quoted, or standard schedules included, relate to works within Australia unless specifically stated to the contrary.

7. Reports, drafts and all other records provided by The Company are private and confidential between the Client and The Company and they may not be used or relied upon by any other party without the prior consent of The Company. Liability to any third party for any reason is specifically excluded unless separately agreed in writing.

8. Title in the Supplies together with all the information contained therein and all data generated under the Contract, between The Company and the Client, shall remain vested in The Company until the Client has discharged all its obligations under Sections 2 to 3 inclusive above, whereupon the benefit of the Supplies shall be used by the Client exclusively for the project on which the Supplies were originally required, payment in accordance with Clause 2. and 3. above does not discharge copyrights or intellectual property. Liability to any third party for any reason is specifically excluded unless separately agreed in writing.

9. Notwithstanding Condition 7 above, copyright and all intellectual property rights in the Supplies prepared by The Company for the Client, shall remain vested in The Company unless otherwise negotiated.

10. All Supplies created for the Client by The Company are assigned a license of use. This license of use cannot be transferred to another 3rd party unless otherwise separately stated by The Company.

11. Under no circumstances shall The Company be liable to the Client for an indirect or consequential loss suffered by the Client relying on the information included in the Supplies prepared by The Company including (without limitation) loss of profit, loss of Contracts or pure economic loss. Any liability is strictly limited to the direct losses associated with remedial costs of the Supplies only, not to include claims for delays, out of sequence working, non productive overtime, award of costs, etc. Liability to any third party for any reason is specifically excluded unless separately agreed in writing.

12. Where the Client intends to use any Supplies or information provided by The Company, or any Supplies and information becomes involved in litigation then the Client will both advise The Company in writing and seek the approval prior to using the report. The Company reserves the right to refuse to provide documents for use in litigation.

13. The total liability of The Company is to the Client only whether as to specie, quantum or duration of liability, no other obligations are to be implied into the Contract, whether as to the giving of bonds, warranties, or guarantees unless expressly detailed therein. Liability to any third party for any reason is specifically excluded unless separately agreed in writing.

14. The Company will use all reasonable endeavor to meet quoted completion dates. However, time is not the essence of the Contract and The Company will not be liable in cases of late reporting, however, caused, nor shall lateness be deemed to be a breach of Contract or an act of negligence.

15. Changes to any Supplies completed (Author’s corrections) or part completed requested by the client or any other part beyond our control, will be charged to the Client on a time basis at of $100 (One hundred dollars Australian) per hour + gst.

16. Unless specifically stated, the Company’s price does not include for any costs or services which may be required from other Consultants, should other Consultants be required the client shall bear the net costs of such.

17. Unless specifically stated, all prices are exclusive of GST (Goods and Services Tax).

General Conditions of Contract Training Services

Cancellation / postponement

1. We reserve the right to cancel or postpone courses due to unforeseen circumstances. We will make every effort to ensure that nominees for cancelled courses are placed on the next available course.

2. Should you be unable to attend a course, a substitute registration is welcome at no extra charge. If you need to substitute another staff member, you must let us know at least 5 working days before the course.

3. We will refund your registration fee ($50) for the training course following written advice of your withdrawal, up to ten working days before the course.

4. We regret that no refund can be made for cancellations received less than ten working days before a course.

Course content

5. We reserve the right to alter the calendar or the content of programs at any time.

6. We will not necessarily offer all our courses on each training calendar. To find out when a particular course is likely to be offered next, contact us.

7. Copyright in all materials is owned by Brand Action, unless otherwise approved.

8. While all care is taken in providing training and development services, Brand Action does not accept any liability for the use made by a client or its employees or agents of any training, products, instruments or services provided.

Photos and Videos

9. The use of video for recording the course training is not permitted during the training session unless in the Video marketing unit of the program

10. You give Brand Action permission to photograph and video during the training to use for promotional or training purposes.

Course Fees

11. Brand Action requires a deposit of $100 for course registration. Unless this deposit is received you will not be guaranteed a place in the course.

12. Final payment of the course is required 2 weeks before the course start date.